Asking patients about their hospital stay: Overall experience

	We regularly survey people who recently stayed in our hospitals. Patients can rate their experiences as excellent, very good, good, fair or poor. Since we are focusing on ways to increase the "excellent" and "very good" ratings, we're reporting only those top scores here.

How are we doing?

My overall experience was excellent or very good.
Allina - all hospitals	Allina - all hospitals Abbott Northwestern Hospital Buffalo Hospital Cambridge Medical Center Mercy Hospital New Ulm Medical Center Owatonna Hospital Phillips Eye Institute River Falls Area Hospital St. Francis Regional Medical Center United Hospital Unity Hospital

Patient care, safety and satisfaction

Source: Hospital Consumer Assessments of Healthcare Providers and Systems (HCAHPS) survey

First published: 09/22/2008
Last updated: 09/22/2008

Reviewed by: Allina Measurement and Analysis

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