Visitor Services
Our services are designed to meet your needs in an atmosphere that promotes
healing and comfort. Following is a list of some of the services we provide:
Visiting Hours
11 a.m. until 8:30 p.m.
Hours may be restricted for patients who are in intensive care, coronary care or an isolation area. Fathers and siblings of newborns are welcome to visit anytime; other family and friends should visit during visiting hours.
Cafeteria
Our cafeteria is open 24-hours-a-day for coffee and vending service. Lunch is
available daily from 11:30 a.m. to 1 p.m. The hospital Gift Shop also offers a
light menu.
Care Management
A care management specialist helps you prepare yourself for recovery after leaving
the hospital. They can assist with finding home health aides, delivery of medical equipment,
referral to other facilities such as a rehabilitation center or nursing home, ongoing therapy, community support services, and transportation to and from medical appointment. Care management can be reached by phone at 763-684-7700.
Gift Shop
Our Gift Shop is located in the lobby and offers a light menu, snacks, a wide
variety of gifts, balloons and flowers. The proceeds are used to fund a variety
of hospital projects.
Shop Hours: Monday - Friday 8:30 a.m. to 7 p.m., Saturday 10 a.m. to 2 p.m. and Sunday noon to 4 p.m.
Pastoral Care
Clergy from area churches provide pastoral care on request. Someone is on-call
at all times.
Tobacco Free
Buffalo Hospital supports a tobacco free environment. Use of tobacco is not allowed in buildings, on the grounds or in parking areas. Tobacco users who are hospitalized are offered tobacco replacement therapies to make them more comfortable during their stay.
Health Care Directive Form
Select the pdf file below and print out the form for use as your Health Care Directive.
HealthCareDirectives.pdf
Home Care and Hospice
Home care is designed for patients who are recuperating, disabled, chronically ill,
or terminally ill and need treatment and assistance at home. Hospice delivers compassionate, family-centered
care in the final stages of life. We respect the choices you make in regard to your support, where you wish
to be cared for, and your physical, spiritual and psychological needs.
Patient Advocate
Although you should feel comfortable talking with your doctor, nurse or any Buffalo
Hospital staff member about a concern or problem, a patient advocate is always
available to help you and can be reached by phone at 763-684-7705
Patient Financial Services
Patient account representatives are available to help you with questions or concerns
regarding hospital billing or insurance coverage. Our goal is to help you receive
the maximum benefits allowed under your insurance policy. Our customer service
office is located in the Twin Cities and can be reached at 800-859-5077.
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