You are here: Home & Community Services > Hospice Care
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What to expect: Your first call
When you call to learn more about hospice services a nurse will provide information
and explain services and may ask questions like:
- What is the patient’s diagnosis and how they are doing?
- Who is the patient’s doctor or who is suggesting hospice?
- What is the insurance coverage such as Medicare, Medicaid, commercial insurance
or other plan?
The nurse will talk with you about:
- Care in your situation and answer questions.
- Scheduling a visit at your home or the nursing home/assisted living residence
within the next 24 hours.
If you want to schedule a visit, the nurse may:
- Call your doctor to obtain more information.
- Verify your Medicare or insurance coverage.
- Set an appointment for an evaluation visit.
If you do not want to schedule a visit, the admissions nurse may
- Send you information for future use.
- Offer to call you at a pre-arranged time in the future.
To learn more please call the Allina Care Navigation Help Desk at 651-635-9173.
What to expect: Your first visit
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Allina Home & Community Services
1055 Westgate Drive, Suite 100
St. Paul, MN 55114
651-635-9173
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